Privacy Notice
Your privacy is important to us and we are committed in achieving the best means for protecting the information you entrust us with in line with the EU’s General Data Protection Regulation (GDPR) and national laws implementing or supplementing the GDPR.
This Privacy Notice explains what information we collect, why and how we use it and what you can do about it. Please read carefully together with our Cookies Notice which provides additional information for website visitors and if you still have questions, feel free to reach out.
Contact Us
Write to us at:
Adventure Mountain Park
7 Aristotelous street
4876, Kyperounta, Cyprus
Email us at:
Call us at:
+357 97772177 and/or + 357 99674126
Website (“our” or “this” website):
Registered details:
R.G. Adventure Mountain Park Ltd, a limited liability company registered in the Republic of Cyprus with registration no. HE 50081 (“Adventure Mountain Park”, “we”, “us” or “our”)
Learn more about us and our services here.
Scope
This Privacy Notice applies in relation to Adventure Mountain Park website, application(s) and services and explains our personal data processing activities when you:
- Visit / make use of our website, application and/or services
- Subscribe to receiving our newsletters
- Collaborate with us to provide or receive services
- Communicate with us
This Privacy Notice does not apply to third-party sites or services that may be accessed through links that we may provide on our website.
Personal data we collect
We most commonly collect the following:
- Name, email address and telephone number
- Data provided via enquiry/ booking forms on our website or when you otherwise communicate with us
- Website user information including IP address and cookie tracking – Learn more by visiting our Cookies Notice.
Most of the data is provided by you. In some occasions (e.g. corporate clients/events) we may receive information about you from parties acting on your behalf (e.g. employer /organisation).
As the type and extend of personal data we process depends on the relationship we have with you, please contact us if you wish to be provided with detailed information about the personal data we hold about you.
Children Data
We do not knowingly collect personal data about individuals under the age of 18 nor we provide our services without parental/legal guardian prior written consent. In such cases, age, date of birth and/or national ID number may also be collected as may be necessary for consent and/or age verification purposes.
How we use personal data and legal basis
We will only use personal data for legitimate purposes and within the parameters permitted by law. Most commonly this will be where processing is necessary in order to:
- Offer / provide our services including to assess and tailor services to address your needs,
- Perform contractual obligations or in order to take certain steps prior to entering into a contract
- Communicate with you including to handle enquires (e.g. for information, booking, etc.)
- Inform you of updates, offers, events, etc. (e.g. when subscribing to our newsletters)
- Protect vital interests (e.g. when someone’s physical or mental health or wellbeing is at urgent or serious risk)
- Comply with a legal obligation
- Where you have given us your consent to do so noting that you may withdraw consent at any time – See Your data protection rights for more info
- To pursue legitimate interests - provided that your interests and fundamental rights are not overridden - such as to manage our business and client relationships, maintain our accounts and records, ensure the security of our people, assets, premises or networks, to investigate/prevent crime, fraud or other unlawful activities, to receive professional advice (e.g. legal) and/or to establish, exercise or defend legal claims.
We will not use your personal data for marketing purposes without your prior consent.
Who we may share personal data with
We may share personal data with third parties insofar as may be reasonably necessary for achieving legitimate purposes. Such third parties may be for example:
- service providers who we may use to support our business offering technological solutions and support including file storage/record management and payment facilitation services,
- Professional advisors (e.g. legal, auditors, accountants)
- Emergency services in the event of an emergency
We may also disclose personal data where required to do to so by law, in connection with a request from a public or government authority or to protect our rights or property.
How long we keep personal data
For as long as necessary to fulfil the purpose(s) for which it was collected or any retention period that may be required by law or other compelling legal matters. In determining the appropriate retention period, we take into account legal requirements, the amount, nature and sensitivity of the data in question, potential risk of harm from unauthorized use or disclosure, and whether we could achieve the purposes at hand through other means.
Online Booking enquiries
To facilitate online booking enquires, we collaborate with trusted third parties who support us in administration of booking services. When you enquire to book online through our website, the processing of personal data follows users’ voluntary registration which is subject to the privacy policies and terms of that third party. In this case, please consult the privacy policies and terms of the relevant party to which you will be prompt during the booking enquiry process.
Third party links
This website includes links to third-party sites/services (e.g. social media). Clicking on those links may allow third parties to process personal data about you. We do not control these third-party sites/services, and we are not responsible for their processing activities. Such third parties operate independendly from us and have their own privacy policies and terms which we strongly advice you to review before using their sites or services. For more info, see also our Cookies Notice.
Your data protection rights
Under the GDPR, you have certain rights we need to make you aware of and which are in brief set out below. You can find out more about your rights and the exemptions which may apply on the website of the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus (the “Commissioner) – see here.
Right of Access - to learn whether we are processing your personal data and ask for copies of it.
Right to Rectification - to ask for incomplete/inaccurate personal data we hold about you to be rectified.
Right to Erasure (Right to be Forgotten) - to ask us to delete personal data we hold about you.
Right to Restriction of Processing - to ask us to limit how we can use your personal data.
Right to Objection - Where the legal justification for processing your personal data is our legitimate interest, you may object to such processing on grounds relating to your particular situation.
Right to Portability – ask us to transfer the personal data you gave us to another party or to you.
Right to withdraw consent - If you have consented to our processing of your personal data, you have the right to withdraw consent at any time. This will not however affect the lawfulness of processing that took place before consent withdrawal. In this case, we will no longer process your data unless we have a legal basis for doing otherwise.
Right to file a complaint – that is to bring a claim before a competent data protection authority.
To exercise any of your rights, please send us your request in writing – see Contact Us for details
How to complaint
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details provided above.
If you remain unhappy with how we’ve used your data, you can also complaint to the Commissioner – see below for their details
Office of the Commissioner for Personal Data Protection of the Republic of Cyprus
Office address: Kypranoros 15, Nicosia 1061 , Cyprus
Postal address: P.O.Box 23378, 1682 Nicosia, Cyprus
Tel: +357 22818456
Fax: +357 22304565
Website: www.dataprotection.gov.cy
Changes to this Privacy Notice
We may modify / update this Privacy Notice at any time. Any modifications/updates will be posted on this website and shall be effective as of the last revision date herein mentioned. To stay up to date with any updates, we encourage you to regularly consult this Notice.
Need more info?
We are here to help. You can write to us, email us or simply give us a call - see Contact Us for details.
Last update: 12/09/2024